To help reduce your waiting time, please bring the following items with you:

• Current Health insurance card(s) and driver’s license
• We do not accept cash. Please bring a credit/debit card or check for your co-payments.
• Copies of previous records related to this condition
• Copies of blood work, X-rays/MRI reports with CD images, and/or any hospital admissions from the past 12 months
• Medication List

• Refill request MUST be made through our convenient patient portal (preferred) or by calling our office during business hours.
• If you are requesting refill of a medication and have not been seen in our office within the preceding 90 days, it will not be refilled. We need to make sure you are not having any adverse effects with these medications prior to the refill. It is for your own safety.
• Medication renewals will be done during office hours and are not refilled during evenings or weekends. Please allow at least 48 to 72 hours from your request to be completed.

If you have a medical emergency, please call 911 or go to the nearest ER.

For urgent rheumatology only related questions, please call 984-345-2262 and you will be directed to our urgent physician line.

For non-urgent medical issues, not related to your rheumatology problems, please contact your primary care physician.

For refill requests, ask your pharmacist to send us an electronic request.

Yes, you can pay your bill securely online here.

To transfer a prescription from one pharmacy to another, the following steps should be taken: 

Overall, transferring a prescription from one pharmacy to another is a relatively simple process that can be done quickly and efficiently. Patients should always make sure that they understand their medication and follow their healthcare provider's instructions carefully to ensure optimal health outcomes.

Contact the new pharmacy: The patient should contact the new pharmacy where they want to transfer the prescription. The new pharmacy will ask for the patient's name, date of birth, and medication information.

Contact the old pharmacy: The new pharmacy will then contact the old pharmacy to request the transfer of the prescription. The old pharmacy will need to verify the patient's identity and medication information.

Transfer process: Once the old pharmacy confirms the prescription transfer request, they will transfer the prescription information to the new pharmacy electronically or through fax. The new pharmacy will then fill the prescription and notify the patient when it is ready for pickup.

Reducing the cost of the drug. 

• Choose a generic drug: Generic drugs are equivalent to brand-name drugs but are usually much cheaper. Writing a generic drug when available is a common practice among our healthcare providers.
• Check for discounts and coupons: Many pharmacies offer discounts and coupons on prescription medications. Check the pharmacy's website or ask the pharmacist if any discounts are available for your medication.
• Shop around: The cost of prescription drugs can vary between different pharmacies, so it's worth shopping around to find the best price. Use online resources such as GoodRx or Blink health to compare prices and find the cheapest option.
• Ask for a higher dose: If your medication comes in different strengths, ask your healthcare provider if it's possible to get a higher dose and split the tablets in half. This can be a cheaper option than buying the lower dose tablets.
• Consider a different medication: Talk to your healthcare provider about whether there are alternative medications that could be cheaper but still effective for treating your condition.

Biologic or Convention synthetic DMARDs

There are several biologic drugs used in the field of rheumatology to treat autoimmune and inflammatory conditions. Your healthcare providers may choose to prescribe other biologic medications depending on the patient's condition and individual circumstances. Biologic medications can be expensive, but there are several ways to explore cost-effective options:

Insurance Coverage: Check your health insurance plan to see what is covered and what the out-of-pocket costs will be. Many insurance plans require prior authorization for biologics, so it's important to work with your healthcare provider and insurance company to ensure coverage.

Learn more about Copay assistance & Patient Assistance Programs by clicking the link below https://creakyjoints.org/support/co-pay-cards-and-financial-assistance/

Biosimilar medications: Biosimilar medications are similar to biologic drugs but are usually less expensive. Biosimilars are approved by the FDA as safe and effective alternatives to the original biologic drug. Talk to your insurance company to find out their current formulary drug & tier.

Reducing the cost of biologic medications can help make healthcare more accessible and affordable for everyone. It's important to explore all available options and work with your healthcare provider to find the most cost-effective option for your individuals.